Proventic - Your One-Stop Shop for Zendesk Solutions

Based in the heart of Denmark, Proventic is a trailblazing Zendesk Partner, committed to transforming how businesses interact with their customers. Established by Zendesk specialist Carsten Falborg in 2019, we boast over a decade of experience implementing and optimizing Zendesk for an array of global enterprises.

At Proventic, we are not just a vendor, but your partner in delivering exceptional customer service. We take pride in our capabilities to curate an integrated, omni-channel ticketing solution that refines your customer service workflows. We leverage our technical proficiency to maximize your Zendesk experience through the incorporation of pertinent integrations and Zendesk Apps.

To ensure optimized outcomes, we construct well-structured help centers that serve as repositories of essential information for your customers. With a dedicated team at the ready, we offer quality consulting and training modules for your agents, underscoring our practical and technical knowledge.

Elevate Your Customer Service Experience with Proventic

Take a backseat and let Proventic guide your journey towards delivering a seamless omni-channel customer service. We keep pace with Zendesk's latest updates to ensure your company benefits from top-tier service.

Our Proposition

Zendesk, at its core, is a versatile cloud-based ticketing system. At Proventic, we deliver bespoke solutions tailored to your unique business needs.

Our Services

• Zendesk Licenses: As an official Zendesk reseller, we provide all necessary Zendesk licenses tailored to your business needs.

• Zendesk Support, Guide & Messaging: We provide comprehensive support, ensuring a smooth user experience.

• Zendesk Implementation: Ready to embark on your Zendesk journey? Our team is prepared to assist you, from setting up Zendesk to acquainting your agents with the software.

Already a Zendesk User?

Leverage our expertise to extract maximum benefits from your existing Zendesk set-up. We review your current setup, implement improvements, and train your agents to navigate Zendesk's vast array of features effectively.

Agent training

Empower your team with the knowledge to be Zendesk proficient. By enhancing your customer service efficiency, we help you unlock the full potential of Zendesk's ticketing system. Your customers will certainly appreciate it!

Reach Out to Us!

We're just a virtual meeting away. Whatever your queries or needs may be, don't hesitate to connect with us. Let's explore how we can elevate your customer service experience over a virtual cup of coffee!