Side Tickets by LEAFWORKS
Create or link side tickets to main request and sync comments and attachments
計劃與定價
Standard
Free 14-day trial, then $2.00 per agent, per month
- Create and link side tickets
- Push or pull comments and attachments between Zendesk tickets
- Create and use Zendesk ticket templates in your side tickets to save time with repeating side tickets
- Define ticket properties in the ticket templates
Premium
Free 14-day trial, then $5.00 per agent, per month
- Pick & pack: Share content between tickets
- Multi Ticket creation up to 20 side tickets simultaneously
- Integration with “Select an address app” → Add email to Sideticket
- Closed selection groups for requesters and assignees in direct ticket menu