Aircall for Support

We have been using AirCall with Zendesk integration for the past 10 months and have found it to be a great asset to our business. The aircall system automatically creates a ticket in zendesk for each incoming and outgoing call allowing the team to easily allocate to the appropriate department to action. The voice mails are also stored in the ticket so it is easy to find any calls that are in need of attention. No more looking sifting through email. Would highly recommend AirCall and the Zendesk integration to another considering it.

The Aircall introduction and onboarding was very easy. a contact person was available at all times. The integration with Zendesk was just a click away and we were able to connect our ticket and telephone support system, giving us a perfect overview.

Aircall is a game-changer for businesses with its seamless communication and user-friendly interface, making it a top choice for efficient and reliable cloud-based phone systems. It has completely changed how we handle things.

Very easy to use. We can keep logs of our calls history though zendesk ticket which is super helpful.

All good ! Very easy to use and calls are clear. Good follow up notes as well!