Amazon Connect

Official Zendesk Integration with Amazon Connect Voice & Chat

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

應用程式詳細資料

相容於
Support
安裝總數
200+
版本
3.1 GA
價格(美金)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

直接在你的帳戶裡安裝的應用程式

3 條評論
Konstantinos Koumar
24 days ago

How do we make outbound calls within existing ticket?

Developer Photo
Response from developer
2 days ago

Hi Konstantinos, thanks for your review! Please have a look at our End User Guide, section on dialling out from a ticket: https://zendeskconnector.ttecdigital.solutions/zendesk/Working-version/end-user-guide#id-(v3.1)EndUserGuide-Zendeskticket(click-to-dial). If you experience any issues, please raise a support ticket here: https://voicefoundry-cloud.atlassian.net/servicedesk/customer/portal/16

Morten Kristensen
12 months ago

This is a solid integration between Zendesk and Amazon Connect. The team behind this is employing the newest Zendesk technologies in close collaboration with Zendesk, who is funding the continuous development. We have engaged the integration product team on several occasions and they are very responsive.

Developer Photo
Response from developer
10 months ago

Thanks Morten for your feedback! Zendesk, AWS and TTEC Digital are working closely to bring some great (long awaited) features in the next 6 months! I will reach out to you directly and provide you some insights!

Hyatus Stays
about 2 years ago

An incredible connection with aws connect allowing our agents to never leave zendesk.

顯示3個評價中的3個

在Marketplace上獲得應用程式

發掘如何將你的應用程式放上數碼貨架