Solvemate

Solvemate Chatbot has impacted customer care very positively. It is easy to use and has helped reduced the number of requests we get from customers. We are very happy to work with the Solvemate team, they are always there when any need or question arises.

The chatbot itself is really easy to implement and manage. Really efficient helping with ticket handling and integration with Zendesk works smoothly. Also, the guys from Solvemate are a pleasure to work with, keeping everyone on track of the latest updates, helping with doubts, issues, questions... Really happy to have them onboard. 10/10

Deflecting simple inbound tickets so our agents can focus on involved ones

An AI bot for Customer Support which both you and your customers will love! The software is easy to use, setup is logical and quick to update. Implementation is less than a day and we’re already seeing a significant number of reduced inbound contacts for our team.

Amazing!