Exalate

Tomas from the Support team did a great job helping me. Thanks Tomas!

We are using this app to connect Zendesk with multiple Jira instances. The integration is completely customisable, which has worked perfectly for us. The Customer Support is also fantastic - I've received help both with configuration queries and with sync issues. Highly recommend this if you're looking to integrate with another system.

I was able to test out this app for 3 months. What i found out was this is the easiest way to link the Zendesk tickets to Jira and have comments come back from DevOps to the Customer Service Team. I highly recommend over the others out there and the cost was cheaper than the 10k I was getting from their competitors. The Best part, We dont have to cut and paste comments from one ticket system to another...attachments also. Saved me alot of time.