Endpoint Central

Zen-tigrate remote support, asset management, patching, and software deployment

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

應用程式詳細資料

相容於
Support
安裝總數
50+
作者
ManageEngine
版本
1.7
價格(美金)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

直接在你的帳戶裡安裝的應用程式

3 條評論
匿名
over 1 year ago

Doesn't provide any inherent benefit over simply logging into the Endpoint Central console itself. As the other reviewer said, it would make more sense if the user's workstation was already associated rather than having to perform a search first and then connect. It would be ideal to have ManageEngine's Asset Explorer integrated as that provides a wealth of information as well.

Developer Photo
Response from developer
over 1 year ago

Hello, Thanks so much for taking the time to share a detailed review of the App and your pain problems. We value your feedback and are taking immediate steps to address the issues you mentioned. And the update is we have started working on the " Auto Workstation Assignment " feature for the App. It will released in our future Zendesk App updates.

Jerry White
about 2 years ago

Once again, there is no real integration unless I'm missing something. I would think I could pull info from endpoint central agent and automatically utilize this information while submitting a zendesk ticket. So when a user submits a ticket it will provide computer name, ip address, logged in user at the time of submission...

Developer Photo
Response from developer
about 2 years ago

Hi Jerry, Thanks for your feedback. We are continuously working to improve the integration experience. We will consider your requirement and update it in one of our upcoming releases. And we request you to contact endpointcentral-support@manageengine.com to have a schedule a call to understand it better and provide you with a better solution.

匿名
almost 7 years ago

This is somewhat useful. It would be 5 star app in my mind if it allowed you to associate Computers managed in Desktop Central with specific users in Zendesk.

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